Meals Timing

Breakfast- 7.30 AM - 9.30 AM

Lunch- 1.00 PM - 3.00 PM (last order-2.30 PM)

Dinner- 7.00 PM - 10.00 PM (last order-9.30 PM)

Note

Our staff comes from outside villages to prepare authenticate kokani food for you. Request you to order and have your food in time and help them to reach home in time. Thank you for your co-operation.

No Smoking Zone

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SERVICES AT EXTRA COST

Sight-seeing and city tour

Pick and drop from Ratnagiri Railway Station

Intercity Pick and Drop

Guided tour on historical locations

4G Wifi connectivity

Doctor On Call

ESSENTIALS TO CARRY

Guests are requested to carry valid photo ID proof, floaters,       sunglasses, hat, rainwear, Swimwear torches, etc.

Please carry your own towels for beach use

Please carry mosquito repellent and medicines if any.

Please cooperate with the hosts and Follow general regulations

Un-Married Couples are not allowed.

Please feel free to serve yourself. We Highly encourage Self Service.

Please feel like home.

Normal Silence should be maintained in the Homestay As a step to prevent any Disturbance to other Guests/Family.

We charge The Right Price for The Food we provide with respect to the quality and quantity of food served.

No Cooking Allowed for Guests inside the House.

Incase of any Balance Amount Post Booking Please do the full payment on arrival.

We Encourage Our Guests Self – Service As We Are Operating With Minimal Staff Due To COVID-19.

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ROOM CLEANING/HOUSEKEEPING POLICY

Due To COVID-19 There Will Be No Housekeeping/Room Cleaning Facility Available. We Request Our Guests To Kindly Maintain Their Respective Rooms Clean During Their Period of Stay.For Bookings Above 3 Nights,Guests Can Request For Housekeeping Provided That The Room Should Be Given Vacant For Minimum 4 Hours For Cleaning.

CHECK IN CHECK OUT : 2 PM check-in & 11 am check out.

Valid Government Issued ID proof is mandatory and Must Be Produced at the time of check in

You Can Carry Your Own Personal Home Sandals as Outside Footwear is Not Allowed Inside The House.

COVID SAFETY REGULATIONS : Avoid Unnecessary Touching of Multiple Surfaces & Entry For Guests Is Strictly Not Allowed Inside The Kitchen Area.Social Distancing to Be Followed At All Times, Wear A Mask. For More Safety Regulations Kindly Refer To Our SAFETY PROTOCOL.mentioned on our website.Due To COVID-19

SMOKING IS STRICTLY PROHIBITED IN ENTIRE PROPERTY

Particulars in A Succesfully Generated Booking is Irrevocable and cannot be altered or any modifications is not allowed upon Booking Confirmation.

Complimentary Breakfast Will Be Served For Guests Who Have Opted For The Breakfast Package From 8 AM – 10 AM.

Cooking Food is Strictly Not Allowed for Guests Inside the Homestay Premises.

Tempo Traveller/Mini Bus Cannot Enter The Homestay Premises and will have To Be Parked Outside The Main Gate.

Normal Silence should be maintained in the Homestay as a step to prevent any Disturbance.

Our Dining Service Closes At 10:00 PM.Restaurant or any Food Service Will Not Be Available after 10:00PM.

We Serve Homemade Healthy Food Prepared Freshly with Locally Sourced Ingredients.

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FOOD ORDER POLICY

Being A Homestay We Don’t Serve Prepped Food Like Most Restaurants So If You Would Love To Have Freshly Prepared Home-Made Food At Our Place We Request You To Kindly Place Your Food Order Well In Advance. For Lunch ,Order Should Be Placed Before 10 AM And For Dinner,Order Should Be Placed Before 5 PM.Please Place The Order By Calling The Homestay’s Direct Contact Number If You Are Not Present In The Homestay During The time. We don’t serve any food in Cottage considering the place where our Homestay is located. Any Food leftover attracts various insects ( Red Ants, Scorpio Etc) which are harmful, we have experienced such cases earlier.

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PETS POLICY

Pets are strictly not allowed inside the bedroom.

Pets can only use the Room Balcony only if the Room Maintenance Fee is paid.

The Owner of the Pets Should Take Care Of Their Own Pets.

Barking dogs are not allowed in the premise as a sign to prevent disturbance to other guests

If the Pets damage or spoil anything in the premise the pet owner would be held sole responsible to pay for the damages etc (Ex:Bedsheets,Bed,Walls,Furnitures etc)

Pets are not allowed in the Homestay Hall or Restaurant area.

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CANCELLATION POLICY

If the guest/s cancel their reservation before 40 Days prior to Check-In, they will receive 90% of the amount paid, refunded back. If the guest/s cancel their reservation before 30 Days prior to Check-In, they will receive 50% of the amount paid, refunded back. If the guest/s cancel their reservation before 25 Days prior to Check-In, there will be no refund. But, the guests will have an option to postpone their booking to any future dates, that are available to be reserved. There will be extra charge for postponing or preponing the reservation depending on the dates chosen. Once the booking is preponed or postponed, no cancellation request will be entertained thereafter. If Your Booking Is Mentioned as a 100% Non – Refundable Booking in Your Booking Confirmation Mail / Your Booking Itinerary or On any Other Platform Then The Above Mentioned Cancellation Policy Does Not Apply and There Will Be No Refund Issued. Bookings/Reservations Done For All Major Holidays and Festive Dates/Season and On All Peak Season Dates, Week Ends Will Be 100% Non-Refundable.

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POSTPONEMENT / RESCHEDULING POLICY:

Guests have the option of rescheduling their booking to any date 3 months from the booking date and the same is subject to availability provided the intimation in writing reaches the company 10 days prior to the check-in date. If the reschedule date falls in a peak season, then the difference between the original tariff will have to be paid by the guest. The tariffs are based on seasonality. CANCELLATION REFUND POLICY:On receiving the cancellation request via email,The refund amount if any will be processed to the particular customer within 20 days after all necessary deductions complying to our Cancellation Policy .No Refund For 100% Non Refundable Bookings.

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TERMS AND CONDITIONS

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Windsongs A Seaview Tropical Village and the terms “Visitor” ”User” refer to the users. This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited. You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

ACCEPTABLE WEBSITE USE
(A) Security Rules Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful. INDEMNITY The User unilaterally agree to indemnify and hold harmless, without objection, the Windsongs A Seaview Tropical Homestay, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.windsongsratnagiri.com or their breach of the terms . LIABILITY User agrees that neither Windsongs A Seaview Tropical Homestay nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Windsongs A Seaview Tropical Homestay has been advised of the possibility of such damages. User further agrees that Windsongs A Seaview Tropical Homestay shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that Windsongs A Seaview Tropical Homestay shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Windsongs A Seaview Tropical Village total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Windsongs A Seaview Tropical Homestay, if any, that is related to the cause of action. DISCLAIMER OF CONSEQUENTIAL DAMAGES In no event shall Windsongs A Seaview Tropical Homestay or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

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